Privacy Policy

This Privacy Policy explains what information Owners Catalog collects or processes, why it is used, when it may be shared, and the choices available to you.

Last updated: March 16, 2026

Owners Catalog is a private records service that helps people organize ownership information, supporting files, and exportable record pages. When you create an account, upload files, save details, contact support, manage a subscription, or turn on sharing, Owners Catalog processes information needed to run the service.

1. Scope

This Privacy Policy applies to ownerscatalog.com, related applications, support communications, and paid features offered under Owners Catalog. It covers information collected online through the service and through direct communications about the service.

2. Information we collect

Depending on how you use the service, we may collect or process the following categories of information:

  • Account details, such as your name, email address, login identifiers, and authentication records.
  • Record data you choose to enter, such as titles, notes, descriptions, provenance details, and similar entry information.
  • Files you upload, such as photos, scans, PDFs, receipts, certificates, warranties, appraisals, and related documents.
  • Subscription and transaction details, such as plan selection, billing status, and limited purchase metadata.
  • Technical and device information, such as IP address, browser type, device signals, logs, and security events.
  • Support messages, feedback, and other communications you send to us.

Payment card information is generally handled directly by our payment processor. We do not store full payment card numbers on our own servers.

3. How we use information

We use information for purposes such as:

  • Creating and managing accounts.
  • Storing, organizing, displaying, exporting, and sharing records and uploads based on your settings and actions.
  • Processing subscriptions, billing events, renewals, refunds, and account-support requests.
  • Securing the service, detecting abuse, troubleshooting issues, preventing fraud, and enforcing our Terms.
  • Responding to support messages and privacy requests.
  • Monitoring performance, fixing bugs, improving reliability, and developing future features.

4. How we share information

We may share information only as reasonably necessary with:

  • Service providers that support hosting, storage, authentication, payments, analytics, communications, and customer support.
  • Other people when you intentionally export a record, send files, add collaborators in the future, or enable a share link.

5. Share links and public access

Records are private by default. A record becomes viewable through a share link only when you intentionally enable that feature on an eligible plan.

Anyone with the exact share link may be able to view the shared page until sharing is turned off or the link is otherwise disabled. You should treat share links like sensitive links and share them carefully.

6. Cookies and similar technologies

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, maintain security, prevent abuse, and understand how the service is being used.

If we use non-essential cookies or similar technologies, we may provide additional notice or choices where required by applicable law.

7. Data retention

We keep information for as long as reasonably necessary to provide the service, maintain account history, keep the platform secure, comply with legal obligations, resolve disputes, and enforce agreements.

  • Account and record information is generally kept until you delete it or close your account, unless a longer period is required by law.
  • Billing and transaction records may be retained for tax, accounting, fraud prevention, and compliance purposes.
  • Logs, diagnostics, and security records are typically kept for limited operational and security periods.
  • Deleted information may remain in backups or disaster-recovery systems for a limited time before being overwritten.

8. Security

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, and alteration. No online service can guarantee absolute security, so we cannot promise perfect security.

9. International data transfers

Because Owners Catalog is operated from the United States and works with service providers that may operate in multiple countries, your information may be processed outside your state, province, or country of residence.

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version will be posted on this page with an updated effective date. If we make material changes, we may also provide notice through the service or by email where appropriate.

11. Contact us

Questions, privacy requests, or concerns about this Privacy Policy can be sent to support@ownerscatalog.com.